Virus & Malware Removal: What to Do First
If your computer is running hot, showing pop‑ups, or acting strange, don’t panic. Most malware can be removed safely with a few careful steps.
Common signs of malware
- Pop‑ups or random tabs opening by themselves
- Browser homepage or search engine changed
- Slower performance even after a reboot
- New apps you didn’t install
- Security warnings that look fake
What to do first (safe steps)
- Disconnect from the internet to prevent data from leaking.
- Save important files (photos, documents) to an external drive if possible.
- Run a trusted scan:
- Windows: Windows Security (built‑in)
- Mac: Use a reputable scanner like Malwarebytes
- Remove suspicious apps you don’t recognize.
- Update your system and browser after cleanup.
What not to do
- Don’t click “Your computer is infected!” pop‑ups.
- Don’t install random “cleaner” apps from ads.
- Don’t keep using the device for banking until it’s clean.
After cleanup
- Change key passwords (email, banking) from a clean device.
- Turn on automatic updates.
- Consider a password manager for safer logins.
When to call for help
If the infection keeps coming back, or you’re worried about sensitive information, it’s best to get professional help.
Need assistance? I can safely remove malware, speed things up, and install protection.
Call/text ☎️ (469) 844‑0493.